Find the answers to the most common questions regarding Terik Tours and our services.
If your questions are still not answered, please give us a call at +1 618-737-3544 or email us at info@teriktours.com
General Questions
Who is Terik Tours?
At Terik Tours, we believe that travel is more than just a vacation—it’s a transformative journey that connects you with breathtaking landscapes, diverse cultures, and incredible wildlife. We specialize in crafting personalized tours and safaris for individuals, couples, and groups who want to explore the beauty of Africa, from the vast plains of Kenya to the idyllic beaches of Zanzibar.
Is Terik Tours a certified and licensed company?
Yes, we are certified with IATAN. We also hold a $5M general liability insurance policy and Errors & Omissions Insurance.
What are your hours?
We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 8am to 5pm. We respond very quickly via email at info@teriktours.com. You can also message us on Facebook here: http://m.me/teriktours
Payment Questions
What payments do you accept?
We accept Mpesa, Visa, Mastercard, Discover and American Express.
Do you provide refunds?
No, we do not provide refunds. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance. Please more about Travel Insurance here.
